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This means you can play without worrying. When you visit our site from Canada and deposit money in C$, this Privacy Policy tells you what information we collect, why we use it, and how we keep it safe. Along with your rights, it tells you what we do to make sure you are who you say you are and stop fraud. For example, when the law requires it, it talks about checks we do on your Canadian.
When you sign up for an account at Verde Casino, we only ask for the information we need to open and protect your profile, give you access to games, and make sure that deposits and withdrawals go smoothly.
This information also helps us stop fraud, keep players safe, and follow the laws and rules that apply in your area. Verification is a normal part of running a safe casino service. It proves that you own the account, that you are allowed to play, and that payment activity like a withdrawal 500 C$ request is sent to the rightful owner.
When you sign up for an account at Verde Casino, we usually ask for your name, date of birth, contact information, and login information. You may also be asked for your address in Canada and proof of Canadian if needed for compliance checks, depending on where you are playing from.
This data helps us make your player profile, send you important account messages, lower the chance of someone else getting into your account without your permission, and manage responsible gaming. We might also keep track of basic technical information, like device and connection information, to look for strange activity and keep the platform safe and stable.
Account verification may be asked for when you first sign up, before your first withdrawal, or when certain risk indicators show up. For example, if you deposit C$100 and then ask for a cashout of a higher value, we may ask for proof of your identity and payment ownership. This step is meant to keep your account safe and make sure that payouts are handled safely.
Send in documents that can be read, haven't been cut, and are up to date to avoid delays. Also, make sure that the personal information matches what you put in when you registered. Any changes to your profile after signing up should be made right away so that future withdrawals go smoothly.
We use personal information to make sure you are eligible for bonuses, promotions, and loyalty rewards at Verde Casino. We also use this information to make sure the rewards are credited to the right account and that you are eligible for the offer. This helps us stop people from abusing the system, make sure that promotions are fair for everyone, and give you benefits that are relevant to your activity and preferences.
We only use the information that we need to run promotional features, like giving you a bonus of up to C$200, cashback of C$25, or loyalty rewards based on how much you've bet in the past. Please let us know if you need us to use your verification information to make sure we follow the law and play responsibly when you take part in a promotion.
We may use information about your account, your gameplay, and your transactions to run promotions and the loyalty program. Eligibility checks—confirming account status, age, and location information like Canada when an offer is limited—are common uses.
Applying a deposit bonus to a qualifying deposit of C$50 or more, keeping track of progress toward wagering requirements, and stopping people from making duplicate claims are all parts of bonus activation and tracking. Rewards and loyalty levels are calculated by looking at real-play data, such as bet history and session data, to figure out points, levels, and benefits. Stopping fraud and abuse means finding strange patterns like using multiple accounts, chargebacks, or attempts to take advantage of promotions.
Communications—if you agreed, sending you messages about promotions, such as reminders about bonus balances that are about to expire, like C$10, or offers that are only available for a short time. If we need to make sure that someone using a promotion is who they say they are, we may process identity-related information like date of birth or paperwork details.
We may also use Canadian, but only when it's needed to make sure someone is eligible or follows the rules for a certain promotion. To make sure that winnings and rewards are sent to the right player and that all the necessary steps have been taken, like meeting wagering requirements before requesting a 500 C$ withdrawal, we may use payment and transaction information.
You can choose how your information is used for marketing purposes by changing your marketing preferences in your account settings or getting in touch with customer service to stop receiving promotional emails. If you choose not to receive marketing messages, it will not affect the processing that is needed to handle bonuses you actively claim or loyalty rewards you have already earned.
The Verde Casino protects your payment and withdrawal information by limiting who can see it, encrypting it, and only processing it for the purpose it was sent for. The information we gather is only what we need to complete a transaction, stop fraud, and follow the law. As much as possible, we keep payment records separate from gameplay data, only allow authorized staff to access them, and only keep records for as long as it takes to do accounting, handle disputes, and meet regulatory requirements.
Any payment information you give is only used to complete the transaction. It is not used to sell your information or track what you buy.
Different types of cards can be used for different types of payments, including deposits and withdrawals. Payments with cards are handled by trusted payment partners. Not all of your card numbers are kept at Verde Casino. Secure tokens and masked identifiers are used when card details need to be looked up. If a refund or withdrawal to card is possible, the money is usually sent back to the same card source. This is done to prevent fraud and keep your money safe.
Verde Casino gets confirmation of payment and the limited account identifiers needed to match the transaction when you use an e-wallet. Verde Casino will never be able to see your wallet login information. A lot of the time, withdrawals are sent back to the same electronic wallet account that was used to deposit funds. This helps stop attempts by third parties to withdraw funds.
By their very nature, blockchain addresses and transaction hashes are public, so deposit and withdrawal crypto are linked to them. In order to process your request and follow compliance rules, Verde Casino will link your casino account to the address used for the transfer. If you want to protect your privacy, you might want to use a separate wallet address for casino activities and not use the same address for different services. We only store the most important information, like identifiers, timestamps, and transaction references, so that we can reconcile later. Safe handling includes encrypting data while it's in transit, limiting access, and keeping track of what sensitive actions were taken.
Same-source payouts: withdrawals are usually sent back to the source of the original payment to lower the risk of fraud and chargebacks.
When people withdraw 500 C$ or more, they may be asked to go through extra checks to make sure the money goes to the rightful account holder and stop chargeback fraud. Checks can include making sure the person who owns the card, e-wallet, or crypto address really does own it and making sure the payment profile matches the person who has the account.
Please do not send Verde Casino your card PINs, full e-wallet passwords, private keys or seed phrases for crypto wallets. If someone claims to be from Verde Casino and asks for these details, do not give them to them and contact support right away.
Trusting that the information about your transactions will stay private. Don't pay for things on public Wi-Fi, use your own device, turn on two-factor authentication on your e-wallet, and check the details of where the money is going twice before agreeing to a request like "withdraw 100 C$." For crypto, make sure the address is correct, since blockchain transfers can't be undone.
You can keep your Verde Casino account safe by using a secure login and reasonable access rules that make it harder for people who aren't supposed to be there to get in. To help keep your login information and personal information safe while you play, we use encrypted connections for sign-in and account activity.
Nobody else should be able to get into your account. We watch how you sign in and may do extra checks if we notice anything out of the ordinary, like a new device, a change in location, or multiple failed login attempts. This is to protect your balance and cut down on fraud.
The best way to keep your password safe is to make it strong and never share it with anyone else. A strong password is one that is long, unique, and hard to figure out. You should also never use the same password for more than one service. For your own safety, don't save your password in browsers that other people use or send it through text messages or emails. You must use at least 12 characters, including numbers, symbols, capital and small letters.
Your name, date of birth, phone number, and easy patterns should not be in the message. Make sure you have a unique password for Verde Casino, and change it if you think it might have been leaked. Every time you use a shared or public device, log out. Follow the steps on the sign-in page to reset your password if you forget it. We don't send passwords in plain text for security reasons, and we may need more proof before we can reset your password. Important: Never give anyone your login information, not even people who say they work for the casino. Our employees won't ask you for your password.
Multiple failed sign-in attempts can temporarily limit access to help stop brute-force attacks. In some situations, we may need more proof before letting someone back in, especially if the pattern of attempts points to illegal activity.
Device, Session, and Access Controls: If you leave your device unattended, login sessions can expire after a certain amount of time. This makes it less likely that someone will misuse it. If you think someone has gotten into your account, change your password right away and contact support. We can help you get back in and look at what's been going on recently.
Keeping Control of Your Account: To protect players and the integrity of the platform, we may limit or block access when there are signs of account sharing, automated access, or identity information that doesn't match up. This helps keep the game fair and helps keep player data safe in Canada and other supported areas.
There are tools at Verde Casino that help you play responsibly and stay within your budget. These include deposit limits, privacy settings, and tools for making sure that your games are private. You can change these settings at any time in your account to suit how you want to handle deposits and other activities. We treat limit settings and actions that go with them as private account data because these tools involve private preferences. We use security and privacy measures to make sure that only you and, if needed, authorized support staff can see or help with your responsible gaming configuration.
You can set deposit caps to limit how much you can add to your account in a certain amount of time. You could limit deposits to 100 C$ per day, 300 C$ per week, or 1000 C$ per month, for example, based on the settings for your account. When a limit is reached, attempts to deposit are stopped until the timer runs out. Along with deposit limits, Verde Casino may also offer other controls to help players be more responsible, like reminders about when to end a session and features for "cooling off" or "self-exclusion." This is why a deposit of 50 C$ can't be processed right now: if a tool changes the way transactions work, it will show up clearly in the deposit flow.
To provide immediate protection, some limits can be lowered right away. Requests to raise a limit might need an extra waiting period for safety reasons, and there might even be a confirmation step to make sure the change was made on purpose. When it's available, you'll see the start date before you confirm an increase. Note: Restrictions on responsible gaming are set at the account level and are meant to stay in place even if you change devices or browsers.
They may also work with some payment checks to help stop deposits that go over the limit you set. Verde Casino does not share or sell your limit settings with other people. We only use this information to make sure that the controls you choose are followed, to help you with your requests, to meet our legal obligations, and to keep the platform safe. When you call support to change a deposit limit, we may ask you to prove that you own the account so that changes aren't made without permission. This is especially true when changes involve deposits, like setting a new limit of 200 C$.
When you use the Verde Casino mobile app or browser to play, we collect and use some technical and usage data to make sure the service is stable, safe, and easy to use on smaller screens. Using this data helps us give you the right version of the interface, remember your choices, and keep other people from getting into your account without your permission. We protect your privacy just as much when you play on your phone or in a browser as when you play on your computer, but we know that mobile environments depend on extra signals from your device. This section tells you what information we may collect when you use our mobile apps or play games in your browser, why we use it, and what options you have.
Depending on how you access the casino, we may gather both identifiers and activity logs. We use this information to run the platform, fix problems, stop fraud, and help users keep their accounts safe.
When it's not necessary for service delivery, we try to collect as little data as possible and don't ask for sensitive information. Normal play doesn't need mobile permissions, and any permissions that are asked for are clearly linked to a feature benefit.
Location data: Your browser or app may use your IP address to get a rough idea of where you are so that they can enforce rules and stop fraud. As long as you don't use GPS-level tracking for advertising, we don't need accurate device location services for normal gameplay.
Mobile payments: when you make a deposit of C$50 or more, we record information about the transaction, like the time, status, and payment channel identifiers. We don't keep full information about your payment method on your device; sensitive payment processing is done by secure payment partners and encrypted connections.
Browser Play uses cookies, local storage, and other similar technologies to keep you logged in, remember your settings, and keep things safe. You can change how cookies work in your browser, but if you disable essential cookies, it might not be possible to log in, use the cashier, or load games.
Let us send you account and service messages, like login alerts, payment status updates, or promotional offers, if you allow notifications (app only). You can turn off notifications at any time in the settings of your device. Not having them on will not affect how you play the game itself.
We use encrypted transport for mobile app and browser sessions, watch for strange behavior, and use access controls to limit who can see operational logs to keep data safe. If a security event is found, more proof may be asked for before actions like taking out C$500 or changing important account settings.
Your controls: you can lower your data footprint by logging out of shared devices after play, clearing your browser's cache, blocking cookies that aren't needed, and turning off app permissions that aren't necessary. If you want to know more about specific device data that is linked to your account, you can ask to see it or have it deleted, as long as you don't go against legal or security requirements.
Cookies and other tracking technologies help the site run smoothly, keep your account safe, and give you a better experience. We use these tools to remember important settings, keep you logged in during a session, and make sure that pages load correctly on all devices and browsers. Some cookies are also used to see how players move around the site and figure out what content they find most useful. This helps us cut down on mistakes, make the site run more smoothly, and make sure that the ads you see are more relevant to your interests and activities.
The main purposes of cookies are to help with things like logging in to your account, making sure you can safely use the cashier features, and stopping fraud. Without them, the platform might not be able to keep a secure session going when you do things like depositing C$20 or withdrawing C$.
We can see which pages people visit most often or where they have trouble loading quickly with the help of analytics cookies. This information is only used to make things easier to use and more stable. It is not meant to directly identify you.
To show you promotions that are more relevant to your tastes and how you usually play, like a reload offer worth up to C$200 on games you like to play a lot, you can use personalization and marketing cookies. They might also show you the same message less often and help you figure out how well a campaign is doing.
Setting up your browser or device will let you manage cookies. You might be able to block all cookies, let only certain types through, or delete cookies that have already been saved, depending on how your browser is set up. If you block cookies that aren't necessary, you can still use the site, but some features might not work as well, like remembering your language preferences or showing you personalized bonus suggestions.
In line with their own privacy policies, third-party tools that we use, like analytics or advertising partners, may set their own cookies or use other similar identifiers. We support partners who handle data responsibly, and we only use tracking for legal business, security, and marketing reasons.
Let cookies do their job so that you can securely access your account and make payments. Limit analytics cookies if you'd rather not have your site's usage tracked as much. If you don't want personalized offers or campaign-based messages, turn off marketing cookies. You can stop personalized ads from being shown to you while still getting important service alerts by turning off marketing emails in your account settings or by changing the settings on your browser to block marketing cookies. It could take a little while for changes to show up on all of your devices, and deleting cookies can make things default again.
Verde Casino is licensed and uses rules and regulations to keep players safe and the game fair. When it comes to privacy, we only handle personal information legally, limit who can see it, and keep records for as long as we need to in order to meet our legal obligations. In order to follow the law, stop fraud, and help with the safe processing of deposits like C$50 and withdrawals like C$500, we collect and store compliance-related information. Some steps are taken to make sure that transactions are real and that the rightful account holder is using the account.
Keep AML data for a legal reason, get licenses, and follow the rules. We keep operational records that are required by the terms of our license and the law. This might include information about the account, the results of any verifications, the history of any payments made, and any messages related to compliance checks.
Fight against money laundering and funding for terrorism. In order to follow AML rules, we may keep information that helps us identify and verify customers, figure out patterns of transactions, and look into activities that might be suspicious. Details about who you are, your address, where the money is coming from, and records of deposits and withdrawals are some of the things that can be included.
How long to keep. Legally, compliance and AML records must be kept for a certain amount of time, which may extend past the end of an account's life. If national or regulatory laws are different, the minimum retention will be based on the requirement that applies. If there isn't a legal hold, investigation, or investigation that needs to be kept going, the data is securely deleted or made anonymous in a way that can't be undone.
Easy access and safety. Only authorized staff and service providers who have been checked out can see compliance records. They need the information to do regulated tasks like verifying identities or checking for payment risk. We use organizational and technical safeguards, like audit logging and access controls, to lower the risk of people getting in without permission.
Concerns about other countries. Some checks may be different if you access Verde Casino from a place other than our main operating jurisdiction because of Canadian or local laws. When processing personal data across borders is necessary, we make sure it is safe by using the right safeguards that are required by the law.
Verde Casino's privacy policy says that they will keep your information safe and do not share it with anyone else without following the rules set by data protection laws and regulators. This Privacy Policy tells you what information we gather, how we use it, why we do it legally, how we store and share it, and what choices and rights you have.
Identification data, such as full name, date of birth, nationality, and details from a government-issued ID. Information on how to get in touch: email address, phone number, and home address. Password, hashed username, account status, and preferences are some of the account data that is stored. Deposits and withdrawals, payment method information, and transaction history are all examples of financial and transaction data. Proof of identity (KYC) information, such as confirmation documents, sanctions/PEP screening results, and information on where the money or wealth came from. Information about the device, its IP address, type of browser, operating system, and log files are all examples of technical data. Usage data includes things like how you played, how long your session lasted, what pages you looked at, and how you managed your time while playing responsibly. Information about communication, like chat logs, emails, call logs, and support tickets (if allowed). Certain kinds of data, like health data, are not collected on purpose.
We will handle this information with extra care and only use it where the law allows us to if you give it to us voluntarily, like in responsible gaming communications. You, your device, payment providers, identity verification providers, fraud prevention partners, and public or regulatory sources may all be sources of data, as long as they are allowed to be.
We use personal information to create and manage accounts, which includes things like registration, authentication, security, and customer service. Offering services, like letting people play, handling deposits and withdrawals, and stopping people from making duplicate accounts where that's not allowed. Conformity: proving who you are, checking for AML/CFT, making sure you're of legal age, filing paperwork, and meeting audit requirements. Verification of risks, finding fraud, keeping an eye on honesty, and keeping accounts safe are all parts of fraud and security. Monitoring risk indicators, setting limits, self-exclusion, and cooling-off support are all parts of responsible gaming. Marketing means giving you deals and content that is specific to you when it's allowed and based on your choices. Analysis, testing, troubleshooting, and measuring service performance are all ways to make a product better. Establishing, exercising, or defending legal rights are all examples of legal claims.
We use one or more of these legal bases to process your information: Contract: processing is needed to provide the services you've asked for. Legal obligation: following the rules for taxes, legal issues like AML/CFT, licenses, and other laws. Legitimate interests: protecting you from fraud, making services better, and keeping the platform's integrity (while taking your rights into account). When needed for certain marketing activities and cookies that aren't necessary, consent.
We use cookies and other like them to run the website, make the user experience better, and help with analytics and advertising when it's allowed. Must be there: necessary for logging in, keeping things safe, and using the main features. Analytics and performance help us figure out how people use our services and make them better. Remembers your settings and preferences. Marketing: this is used to send relevant offers to people who have given their permission. Some browsers have built-in tools that let you change how cookies work, and our cookie preference tools can also help you do that. If you disable some cookies, the website might not work as well.
We will only share your information with third parties that are needed to carry out the tasks outlined in this policy. These third parties include service providers that provide hosting, analytics, customer service, email delivery, and security tools. Payment processors: to handle deposits and withdrawals and keep fraud from happening. As partners in AML and identity verification, we meet regulatory requirements and control risk. for operational, compliance, and security reasons when they apply to affiliates and group companies. Authorities and regulators: when the law, license conditions, or legal requests say so. Professional advisers: help with legal issues, following rules, and audits. When we hire vendors, we make sure that they agree to keep your information safe through contracts.
Your information may be used in places other than your own. We use safeguards like contractual protections, security controls, and assessments when needed to help make sure there is a good level of protection.
Regarding data retention, we only keep personal information for as long as it takes to carry out the aforementioned tasks and meet legal and regulatory requirements. Limits set by law (for example, keeping AML records) may cause retention periods to change. To keep things safe and stop fraud. Resolving disagreements and making legal claims. We safely delete data or make it anonymous when we no longer need it.
To keep personal information safe, we use reasonable technical and organizational measures, such as monitoring, access controls, and secure development practices. You are responsible for keeping your login information secret and using strong authentication methods when they are available. No system can be called 100% safe.
You may have rights such as: Access to your personal data, depending on where you live and the laws that apply to you. Cleaning up data that is wrong or missing. There are times when deletion is necessary. Processing is limited in some situations. Being against processing because of legitimate interests. When it makes sense, portability. When processing is based on consent, withdrawing consent is possible. You can change your marketing choices in your account settings or by clicking the "unsubscribe" link in emails. We might not be able to grant all requests if we need to keep some information to follow the law.
As required by law and policy, we may use information about your gameplay and account behavior to help you play responsibly. For example, we may use this information to help you set limits, self-exclude, and get help based on your risk level.
Our services are not for people who are not old enough to legally gamble. We do things to keep people underage from accessing, and we may ask for proof to make sure they are eligible.
In the event that the law, our business practices, or the features of our service change, we may make changes to this Privacy Policy. When it applies, the updated version will be posted with a date when it goes into effect.
You can get in touch with Verde Casino support through the channels listed on our website if you have questions about this Privacy Policy, want to use your rights, or have a complaint about privacy. You could also get in touch with your local data protection authority if that's necessary.
Card numbers and CVV are not saved in full. Deposits are handled by payment partners that are PCI-compliant and use encrypted connections. We only store the information we need for accounting, preventing fraud, and following the law. This includes transaction IDs, timestamps, and payment references that have been hidden. Add extra safety by using a payment method that is registered in your own name and turning on two-factor authentication (2FA).
In order to approve withdrawals and stop fraud, we may ask for proof of identity (like a passport or ID), proof of address (like a utility bill or bank statement), and proof of ownership of the payment method (like a screenshot of an e-wallet profile or a masked image of a card). We also keep track of device and login information to look for strange behavior. You can upload documents to the area for account verification. We only use them for verification, compliance, and handling disputes, and they are stored safely with limited access.
Yes, only where the service needs to run. We share some information with payment processors so that transactions can go through, with KYC providers so that documents can be checked, and with fraud and security partners so that abuse can't happen. If you claim a bonus, we may use information about your transactions and games to make sure you're eligible, see how much you've wagered, and see if your accounts are linked. We don't give out or sell your information. Sharing data is limited to the stated purpose and is protected by contractual terms.
You need to make sure that online gambling is legal in Canada and that you are at least the minimum age. In order to follow licensing and compliance rules, we may block access from certain areas and check your location and identity. We might ask for more proof before accepting C$ deposits or letting you take money out if your country needs extra checks.
For security, our mobile site has the same controls as our desktop site and uses encrypted connections. A unique password, two-factor authentication (2FA), and not using shared devices can all help protect your account. To stop withdrawals while we look into it, change your password right away, turn on two-factor authentication, and let Support know if you think someone has gotten in without your permission. Before granting you full access again, we may ask for more proof to make sure you are the account holder.
For security reasons, we do not keep your full card number or CVV on file. Certified payment providers handle payments over encrypted connections. Tokenized or masked identifiers are the only ones that are kept for fraud and reconciliation checks. You have full control over your privacy at all times. You can delete saved payment methods, enable login alerts, and limit access to your account to devices you own. To protect your C$, if a payment seems odd, we may stop the transaction and ask for proof.
Before releasing withdrawals, we check the person's identity to stop fraud, chargebacks, and to meet AML requirements. Checks usually include ID, proof of address, and proof of ownership of the payment method. For bigger withdrawals, we may ask for proof of where the money came from. Documents are only used for compliance and verification, kept safely with limited access, and only kept for as long as the law and our licensing rules say they have to be. We use account information (bonus status, wagering progress, and deposit history) to make sure that withdrawal limits and bonus terms are followed correctly. The bonus terms say that if you want to cash out while your bonus is still active, we may wait until the wagering requirements are met or the bonus is forfeited.
Bonus
for first deposit
1000C$ + 250 FS
